Kodif · Talk · Online
In beauty and skincare, the customer experience is the brand. A question about ingredients or a delayed order isn't just a ticket to close, it's a moment to build trust, drive a sale, or lose someone for good.
For Episode 02, Jessica-Rose Garcia (OneSkin) and Ankit Patel (U Beauty) join Kodif Co-Founder and CEO Chyngyz Dzhumanazarov for a candid look at what modern CX takes in this category.