Kodif · Talk · Online
Did you think we were done talking about BFCM?
Nuh uh. It’s not over until we say it’s over 😈
On October 1st, we’re teaming up with Horatio for a webinar all about keeping your CX intact while the ticket queues pile up.
Join Ali Anderson (Primal Harvest), Craig Stoss (KODIF), and Marian Briceno (Horatio), and we’ll get into:
– How to prep your team for record-high ticket volumes (without burnout). – Speed + personalization without breaking your brand voice. – When to lean on outsourcing and automation. – Turning seasonal chaos into loyal customers.
Because "winging it" stops being cute when your ticket backlog triples.
Registration link: https://app.livestorm.co/horatio/bfcm-ready-scaling-customer-support-without-breaking-your-brand